Bruce owns and operates one of Toronto's most successful mediation practices called "A Place for Mediation." He has practised as a mediator and an organizational/inter-cultural consultant for the past 20 years. Among his many accomplishments, Bruce was the creator and instructor for the Muslim Distress Line for a large Toronto Mosque.
Bruce is a well respected academic in the fields of counselling psychology, the relationship between social psychology and inter-cultural/inter-faith issues. He holds a B.A. and M.A. in Psychology, a Master's of Law Degree and a Ph.D. in Psychology.
Bruce joins the Workplace Fairness Institute as a senior consultant and director of our mediation branch.
Lavonne is a member of the ADR Institute of Ontario and is a roster Mediator for the Superior Court of Justice. Lavonne is also an appointed member of the Property Standards Committee, Toronto, East
York Panel. She has specialized training in Workplace and Condominium issues.
She is a Professional Member of the Canadian Condominium Institute. In addition, Lavonne has over sixteen years experience mediating conflicts in the non-profit housing sector dealing with matters of workplace, governance and associated civil issues.
Lavonne has her B.A. in Sociology/Psychology, her Masters of Environmental Studies in urban planning and community development and her Dispute Resolution Certification from York University.
Prior to joining the Workplace Fairness Institute, Chris worked for over twenty years for the Alliance of Canadian Cinema, Television & Radio Artists (ACTRA) in various positions including Union Representative (ACTRA Toronto), Manager and Assistant Director (ACTRA Performers' Rights Society).
Chris brings with her a culturally diverse background and extensive experience to the management and implementation of structured organizational hierarchies in union and non-union workplaces. She has comprehensive experience in various aspects of industrial relations.
Chris has Dispute Resolution certification from York University, specializing in mediation, conflict and alternative dispute resolution for the workplace.
Wayne is as seasoned HR professional with more than 18 years progressive Human Resources, Labour & Employee Relations experience across various industries in both public and private sectors.
He is an accomplished HR Practitioner with a track record of fostering collaboration between union-management and cross functional teams. His coaching and communications skills create understanding and bring resolution to diverse and emotionally charged issues. A demonstrated proficiency in the interpretation and administration of various Collective Bargaining Agreements covering Federal and Provincial jurisdictions has served him well.
Rose brings to the WFI an impressive background from the Health Services and Health Sciences industries. In her 10 years of managerial/supervisory experience in these industries she has developed a strong line perspective on human resources programs.
This gives her a unique insight into the successful application of human resources management in a company.
Rose's impressive accomplishments in medical sciences (including publication of numerous peer-reviewed articles) recommends her to the WFI and our clients as a precise and thorough analyst.
Rose has a B.Sc. and M.I.R.H.R. from the University of Toronto. She is certified by the WFI as a Workplace Fairness Analyst.
Before joining the Workplace Fairness Institute, Naomi gained extensive experience in the sports, entertainment and broadcast television industries. Her main contributions to the WFI are in the areas of Social Psychology, Communication Processes, Principals of Learning, Organizational Psychology, Psychology of Sport, and Community Mental Health Issues. Naomi is a client-focused analyst with an impressive history of building long lasting client relationships.
Naomi is a graduate from Guelph University with a Bachelor of Arts specializing in Social and Applied Human Sciences. She also achieved a certificate in Dispute Resolution from Atkinson College, York University. Naomi has been conferred the certification of Workplace Fairness Analyst (WFA) from the Workplace Fairness Institute.
Ted specializes in conflict management services for the investment industry, particularly in the areas of Workplace Fairness, Problem Solving Analysis, Dispute Resolution, Negotiation and Mediation. He has over 20 years experience in the investment industry, holding positions with Mcleod, Young, Weir Ltd. (now Scotia Capital) in the Operations Department, Internal Audit, and Financial Reporting at the managerial level .
He has expert knowledge of computer systems management, providing consultation in regulatory matters, financial reporting, and brokerage systems for the firm Investment Industry Services. Ted is a graduate of both The York University Dispute Resolution Certification and Advanced Programs. He is a certified Workplace Fairness Analyst with the Workplace Fairness Institute.
Andrew is an expert mediator and investigator in workplace related issues, including human rights and harassment matters. His many years with the Canadian Human Rights Commission have provided him with extensive experience in fact-finding, case management and conflict resolution.
He is well known for his impartiality, sound judgment and sense of fairness. Andrew has a keen understanding of human rights legislation and can offer best practice consultancy to any organization seeking to develop and administer human rights and harassment policies and procedures.
Andrew has completed the Dispute Resolution and Workplace Mediation Certificate Program from York University. He received his B.A. in Political Science from the University of Toronto. Presently Andrew is a certified Workplace Fairness Analyst for the Workplace Fairness Institute.
Yvonne is an expert in the field of workplace conflict management and bullying. She has ten years experience training human resource professionals and union representatives on workplace bullying dynamics, awareness, and prevention.
Yvonne completed her M.A. at the University of Toronto for the Ontario Institute of Studies in Education with a focus on workplace harassment and bullying in schools.
In addition to her work through the Workplace Fairness Institute, Yvonne is pursuing a doctorate in workplace related issues and is working as a Safe School consultant for an Ontario school board. Yvonne completed York University's Program on Conflict Resolution specializing in workplace conflict management.
David is a partner at the Aberfoyle Centre, a leadership and organizational development firm that works with medium and large sized organizations in the private and public sectors. Client organizations have included, Dun and Bradstreet, the Globe and Mail, Panasonic, Sony Canada, Muli-Serve New Zealand, the DeVry Institute and the government of Brunei. David's current area of professional interest involves the use of emotional intelligence as a modality for building the capacity of teams and departments within organizations.
He also works with organizations in the design and implementation of performance management and other large-scale change initiatives. David is completing a PhD at OISE/University of Toronto.
David joins the Workplace Fairness Institute as a strategic partner and a Workplace Fairness Analyst.
Alexia Dyer is Director of SoJust Education where she designs and delivers equity and anti-racism training programs to school boards, governmental agencies and the public and private sectors. Alexia also develops conflict management courses, and works with organizations to become more equitable, inclusive, and culturally proficient. Alexia has a certificate inDispute Resolution with a focus on transformative mediation.
Alexia offers a social justice model of mediation based on anti-racism and equity frameworks. She helps organizations to explore the source of conflict, and provides skills to transform equity-related disputes that are surfacing.
Alexia also holds a graduate degree in Sociology and Equity Studies in Education and is a certified Workplace Fairness Analyst.
Brian brings an extensive managerial, mediation and investigation background to the WFI. In addition to his work at the WFI, Brian manages a busy employment law office in downtown Toronto. He is highly regarded by his colleagues and clients as an honest, fair and impartial investigator and evaluator. He has a comprehensive knowledge in accounting, financial and business systems, and human resources
Brian has Bachelor of Arts in Law from Carleton University, a Certificate in Dispute Resolution from York University, a Certificate in International Business Management and is a certified Workplace Fairness Analyst.
In addition to his work with the WFI as an analyst, Brian will be a main force in forging strategic alliances between the WFI and other organizations.
Donal’s work focuses on training individuals and organisations to enhance their emotional intelligence and to integrate them with critical thinking skills in the service of personal and organisational development. Donal has worked in community and corporate mediation and ADR and has published regularly in his fields, including two forthcoming books on thinking skills.
Originally from Ireland, Donal is a highly experienced educator and facilitator having worked as a teacher and trainer in Ireland, the U.K. the US and Canada. Donal attended graduate school at Georgetown University, Washington D.C. in philosophy and Trinity College Dublin in theology and has won a number of international fellowships and awards.
Donal joins the Workplace Fairness Institute as a Workplace Fairness Analyst and in an editorial capacity for the wfiJOURNAL and WFI Press.
Michelle brings to the WFI an impressive background in stakeholder relations, issues management, communications, and policy development gained from government departments and regulatory agencies. She is an expert in legislation compliance and enforcement in both the fields of technical standards and consumer protection; and adds value to the WFI in our organizational audit department.
Michelle is fully fluent in the French language and will be responsible for client development and stakeholder relations with government and regulatory agencies, as well as small and medium sized businesses.
Michelle holds a B.A. in Political Science with a specialization in Conflict Resolution and a Certificate in Dispute Resolution from York University. She is a certified Workplace Fairness Analyst.
Natashia has over 10 years involvement in the court system, including interpreting and applying the Federal Court Act, the Federal Court Rules, 1998, the Federal Court Immigration and Refugee Protection Rules. Natashia has successfully utilized her skills in client service, mediation and negotiation to make insightful recommendations, broker sound agreements and assist in solving problems. She brings to the WFI a keen understanding of internal operations, court procedures, case management and inter-personal relations.
Marjorie is a chartered mediator and trainer working with Dr. Nancy Love at the PULSE Institute in Calgary Alberta. Her mediation experience includes workplace disputes in union and non-union environments and commercial disputes.
Marjorie designs and delivers workplace conflict management and mediation training programs at the PULSE Institute and her clients include the Government of Alberta, Calgary Fire Department, Canadian Blood Services, David Thompson Health Region, Nakoda Nation, Rocky View School Division and Mediation Training International.
Marjorie joins the WFI as our Alberta Co-Director and member of the wfiJOURNAL Editorial Board.
Natasha joins the Workplace Fairness Institute after extensive experience in the legal services industry. She specializes in working with law firms and courts of all sizes to help manage their conflict management systems. Natasha is a Toronto Roster Mediator with the Ministry of Attorney General.
Natasha also has a strong background in the volunteer sector where she acts as a mentor and tutor. She is a member of the ADR Institute of Ontario and has completed a certificate in Conflict Resolution at York University with a specialty in workplace conflict management.
Natasha holds a Bachelor of Arts in Political Science from York University and is a Certified Workplace Fairness Analyst through the Workplace Fairness Institute.
Cornelis joins the Workplace Fairness Institute after a long and successful career as a consultant in various commercial industries including real estate and construction. His boutique paralegal practice, Van Barneveld Paralegal Services, specializes in human rights and labour issues. His impressive history of customer service excellence recommends him to the WFI and he will be providing workplace solutions in his particular fields of expertise.
Cornelis' mediation and negotiation background will complement the work of our other analysts by introducing them to workplaces in the construction trades and real estate industries.
Cornelis is a member of the Law Society of Upper Canada, studied Alternative Dispute Resolution at York University and is certified by the WFI as Workplace Fairness Analyst.
As an Accredited Family Mediator (Ontario Association for Family Mediation), arbitrator and facilitator, Cindy operates her own west-Toronto based dispute resolution practice, Cindiain Resolutions Services. Cindy draws on close to 25 years experience, (15 of them as a public sector senior manager), supporting individuals who are experiencing a variety of difficulties or disputes or who are involved in the family, civil, and criminal justice system.
She has a BA (Hons Soc), a Master of Criminology Applied Degree, the Advanced Certificate ADR (York U) and is an adjunct professor at Humber College.
Prior to joining the Workplace Fairness Institute, Jason worked for the Corporate Governance Department at Harvard University’s Kennedy School of Government, as the lead mediation researcher for an online dispute resolution community; an initiative developed in collaboration with the United Nations, International Bar Association and Compliance Advisor/Ombudsman of the World Bank Group.
He wrote The Conflict Competent Organization: Assessing the Economic Impact of the Corporate Ombuds Office which assesses employee and management attitudes toward the efficacy and fiscal relevance of corporate ombuds programs.
Jason is currently the Executive Director of Addison Estates, a boutique property enhancement firm.
Sabrina has obtained her B.A in Psychology at York University and her Post-Graduate Human Resources Certificate at Seneca College of Applied Arts & Sciences. She has also recently completed her Alternative Dispute Resolution Certificate at Humber College and is now interning at A Place for Mediation specializing in workplace and employment mediations.
Sabrina co-authored, “Bill 168 and Small Business” for the Fall 2010 Edition of the wfiJOURNAL.
Frank is principal at Frank McLean, Mediator & Facilitator. Since 1975 he has worked with diverse organizations, leaderships and communities in the private, professional, government and not-for-profit sectors. His expertise includes stakeholder engagement - strategic, workplace, conflict and opportunity management - change.
Frank is a member of the Alternative Dispute Resolution Institute of Ontario, its Advocacy Committee and its Restorative Justice, Public Conflict and Workplace Sections. He is certified by the WFI as a Workplace Fairness Analyst.
Michelle is a practicing mediator who brings 20 years experience to the Workplace Fairness Institute as a professional engineer, energy management consultant, business owner, facilitator and property owner/manager. She has acted as a consultant for many government organizations including the federal government, provincial government, City of Calgary, and other public corporations (Honeywell, Siemens, etc). She has also assisted regional health authorities, school divisions and smaller municipalities across Canada.
Michelle is currently providing conflict resolution services to government, engineering, technical and other firms through mediation, conflict coaching, group and team facilitation, public consultation and conflict training. She is a member of the Court Roster for the Government of Alberta Civil Claims Mediation Program and a coach with the Mount Royal University Conflict Resolution Program.
Khaleel Khan is a business analyst in the medical industry where he provides conflict management training and develops policy and operating procedures. He also mediates employment, personal injury and other civil matters before Superior Court and Small Claims Court in Toronto, Ottawa and Windsor.
Khaleel holds a Canada Lands Surveyor commission and a Certificate in Dispute Resolution, and has research interests in organizational, land- and environment-related dispute resolution, as well as conflict management in First Nations contexts. Khaleel derives great satisfaction from helping organizations to clarify their objectives and accountabilities, and re-aligning their efforts in times of conflict, leading to insight and growth.
Lindsay Foley is an Industrial Relations Officer at the Canada Industrial Relations Board who works with employers, unions and employees on industrial relations issues in the federal sector. She has a Masters degree in Industrial Relations and Human Resource Management from the University of Toronto, and a BA (Hons) in Sociology and Labour Studies from Brock University.
Mary brings to the WFI a broad range of experience as a mediator and senior leader from the technology industry. Mary acts as a business and conflict management consultant for various businesses and organizations and mediates business transactions and business conflicts. Mary has been selected for various mediator rosters and has extensive experience in restorative justice. She is a Chartered Mediator for the International Mediation Institute and also for the ADR Institute of Canada. She sits on the Regional Assessment Committee for Chartered Mediator Applications and is very active in the mediation community.
Michael Maynard is a mediator, author, consultant, educator and community leader. As an educator, Michael has taught and developed a number of post-secondary level professional development and organizational training courses. Michael is also a co-author of “Choices in Approaching Conflict: Understanding the Practice of Alternative Dispute Resolution” (Emond Montgomery Publications, 2010). Michael brings to the WFI his expertise in the legal and professional services industries and is dedicated to a number of community and charitable causes.
Dana earned his ADR Certificate at York University and went on to complete the Advanced training. He studied Sociology at Nipissing University and gained an Honours Degree. Additionally, he specialized in Law Enforcement at Seneca College and has a keen interest in workplace restoration and union matters, including contract negotiation. He joined the WFI in 2011 and is a certified Workplace Fairness Analyst.
Sarah is a Certified Human Resources Professional and acts as a consultant and mediator for a variety of industries both private and not for profit. She is a Chartered Mediator with experience in mediating conflicts, training and conducting investigations in both the union and non-union environment. Sarah is a member of the ADR Institute of Ontario and is on the roster of the CCAC and has experience in restorative justice.
Jane Ngobia is Director, Diversity & Equity Initiatives and also an Assistant Professor in the Faculty of Liberal Arts & Sciences at the Ontario College of Art & Design University. Jane brings with her a culturally diverse background and extensive experience to the management and implementation of structured institutional hierarchies.
Jane holds a Bachelor of Education, Master of Art, Master of Education and a Doctor of Philosophy in Higher Education and is a certified Workplace Fairness Analyst. She also has a certificate in intercultural communication, conflict resolution, group facilitation as well as interpersonal mediation from St. Stephen’s Community House.
Richard’s interest in Conflict Management and Dispute Resolution is based on his natural capacity for excellence in communication, empathy, impartiality, respect for others, and his belief that the human propensity for making mistakes is balanced by our inherent capacity and desire to learn from all our experiences. In addition to the training he received at Harvard University’s Mediation Workshop, at York University’s Dispute Resolution Programs and the Workplace Fairness Institute, he has practiced dispute resolution in his roles as teacher, Vice-Principal and Principal as well as his involvement with the Ontario Secondary School Teachers’ Federation and the Ontario Principals’ Council.
If the approaches outlined in our book, Workplaces That Work, ring true for you, consider joining our team of certified Workplace Fairness Analysts.
If you are presently a full time employee, becoming certified will not only demonstrate your interest in professional development but will indicate your knowledge of cutting edge employee relations techniques.
If you are a private practitioner, you can add Workplace Fairness Consulting to your list of existing services. You can see the benefits that are offered by Workplace That Work. Becoming certified will help you take these approaches off the page and into the workplace. Discover the competitive advantage found in certifying your knowledge. Certification from the Workplace Fairness Institute demarcates your professional development and quantifies your merit.
"Workplace Fairness Analyst (WFA)"
This designation demonstrates that a workplace practitioner is qualified in the use of the tools developed by the Workplace Fairness Institute to analyze workplace conflict management systems.
This designation can be achieved through the completion of the course entitled “Measuring Workplace Fairness”. It trains practitioners to use the Fairness Systems Checklist (FSC) and the Testing Instrument for Fairness Systems (TIFFS).
This course is offered as a one-day public offering or an in-house course and costs
$400 + $128 + tax per person. The $128 covers the cost of the books Workplaces That Work and the WFI White Paper . Costs per person can be reduced for in-house sessions with 5 or more candidates.
Note: To become certified, there is an additional fee of $200 + tax.
Applicants for this certificate training must pre-qualify by demonstrating that they have sufficient knowledge and expertise in workplace conflict management. Applicants can demonstrate sufficient expertise by showing they have some training and/or experience in:
Workplace ombuds functions
Organizational development or behaviour
Acting in a managerial capacity
Acting as a union representative
Workplace mediation and/or arbitration
Applicants with training, education and/or experience in any of these areas will be pre-qualified to take the one-day certification course.
Applicants who do not qualify may meet the requirements by taking a course recommended by the WFI or by taking a specially designed three day training course offered by the WFI. This three day course will introduce students to workplace law and the various forms of workplace mediation that are available. Students will emerge from the course with a basic understanding of Interest Based Negotiations, mediations principles, investigation principles, and conflict coaching. Costs for the pre-qualification course are $1200 +HST.
Successful applicants for the designation will receive the following:
A certificate conferring the designation “Workplace Fairness Analyst (WFA)” from the Workplace Fairness Institute
Listing on a roster of Workplace Fairness Analysts along with links to your website from the Workplace Fairness Institute site
Priority consideration for Workplace Fairness Audits (1 Day Assessment - 1DA) that are requested by organizations through the Workplace Fairness Institute